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Embracing Progress: Why We’re Phasing Out Older Software Versions

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As the tech world keeps spinning, staying static isn’t an option. We’re all about pushing forward, which sometimes means making tough calls, like when to say goodbye to older software versions. Let’s dive into why this is essential and how it impacts you.

Why We’re Phasing Out Some Versions

Deciding to end support for a software version isn’t something we take lightly. It’s about making sure we’re delivering the best and safest experience. Here’s the rundown:

  1. Security First: The digital world’s always on the move, especially when it comes to security. Older software just can’t keep up with new threats, and we don’t want you caught in that gap.
  2. Keeping Things Fresh: Our latest software versions are where it’s at — they’re faster, sleeker, and packed with new features. We’re all about giving you the best tools to work with.
  3. Smart Resource Use: Spreading ourselves too thin over multiple versions means we can’t give any of them the love they deserve. Focusing on the newer stuff means better quality and support for you.

What This Means for You

We get it — change can be a hassle. But we’re here to make this shift as smooth as possible, with plenty of heads-up and help along the way.  Our community forums are a great place to find tips and support during your upgrade process.

If you’re looking for more in-depth assistance, our Isomorphic Consulting team is ready to lend a hand. We can offer guidance, manage the upgrade of your applications, or even carry out Application Modernization to ensure you’re getting the most out of the latest platform features. Feel free to reach out to us to learn more and talk about what you need.

Heads-Up on Desupport Dates

11.1/6.1 De-Supported (Reminder)

Support MilestoneDate
11.1/6.1 De-SupportedJune 30, 2022
12.0 Support Schedule

Support MilestoneDate
12.0 Security Fixes Only March 31, 2024
12.0 De-Support DateOctober 31, 2024

12.1 Support Schedule

Support MilestoneDate
12.1 Limited Backporting of FixesCurrent
12.1 Security Fixes OnlyOctober 31, 2024
12.1 De-supportedTBD

Getting Ready for an Upgrade

Jumping to a newer version isn’t just about staying in the loop; it’s a chance to up your game with all the cool new features we’ve rolled out. Here’s how to get prepped:

  • Check Out What’s New: Dive into the new features and improvements. Check out our blog posts to see all the features available in version 13.0
  • Reach Out to Us to Upgrade: Contact our sales team to get a quote for an upgrade.  If you bought your licenses in the last couple of years, you’ll be eligible for a discount on your order!
  • Community Wisdom: Don’t forget about the power of the crowd. Other users can offer some great advice and tips on making the transition in our forums.

Forward We Go

Change isn’t just inevitable; it’s exciting. It means all the latest features at your fingertips. By moving forward together, we’re all set for what’s next.  Here’s to new beginnings and all the awesome things we’ll do with the latest our software has to offer.

However, if upgrading to a newer version absolutely isn’t possible for you at the moment, yet you still require support, please get in touch with us about arranging an extended support plan. Upgrading remains our top recommendation for the most benefits, we understand that every situation is unique and are here to help accommodate your specific needs.